Privacy Policy

Last Updated: February 21, 2026

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how our e-wallet application (“the Service”) collects, uses, and safeguards your information in accordance with data protection regulations and industry standards.

1. Information We Collect

• Personal identification data (name, ID/passport number, date of birth, address).
• Contact details (email address, phone number).
• Transaction data (amount, time, sender/receiver, reference number).
• Device and technical data (IP address, device type, OS, browser).
• Authentication and verification data (KYC, AML checks, optional biometrics).

2. How We Use Your Data

• To create, manage, and secure your wallet account.
• To process payments and enable transactions.
• To comply with financial and legal obligations (KYC/AML).
• To prevent fraud and enhance platform security.
• To improve the Service and provide customer support.

3. Data Sharing

Your data may be shared only with trusted third parties, such as:

• Payment processors and financial institutions (PCI DSS compliant).
• Regulatory and governmental authorities when legally required.
• Service providers that assist with technology, fraud detection, or analytics — under strict data protection agreements.

4. Data Retention

We retain your data only as long as necessary to fulfill legal, financial, and operational purposes. Once no longer required, it will be deleted or anonymized according to our retention policies.

5. Security

We use encryption, firewalls, secure data centers, and restricted access protocols to safeguard your information. Payment data is handled exclusively by PCI DSS–certified processors. Regular audits ensure compliance with industry standards.

6. Your Rights

You may request access, correction, deletion, or restriction of your personal data. You can also withdraw consent for optional data uses at any time by contacting our privacy team.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated through the app or our website. Please review this page regularly to stay informed.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: privacy@youreWallet.com
Address: Your Wallet Company, Amman, Jordan